Effect of a Management Intervention on Firm Performance and Quality Defects
利用巴基斯坦服装制造企业的数据，研究新的质量管理监控实践对企业绩效和每日缺陷的影响，发现该干预在复杂度极端的生产线上与绩效负相关，但减少了质量缺陷。
We use a novel firm-level dataset from a garments manufacturer in Pakistan to investigate the effect of a new quality management monitoring practice on firm performance and daily defects. We provide evidence that the intervention generally had a negative correlation with firm performance for those lines at the extreme ends of the complexity spectrum. Evidence consistent with a quantity-quality trade-off is also found, in that while the implementation of the new management practice was generally adversely associated with all aspects of firm performance, it had the desired effect of reducing the number of daily quality defects observed after the intervention.