数字化工作时代中的心理契约解析:一项系统文献综述

Unravelling psychological contracts in a digital age of work: a systematic literature review

European Journal of Work and Organizational Psychology · 2024
被引 18 · 同刊同年前 5%
ABS 3

中文导读

通过系统文献综述,梳理数字化工作对心理契约的影响,提出ROAD框架(远程/虚拟合作、在线沟通、算法协调、数字能力),揭示新型雇佣关系与心理契约的动态变化,为未来研究奠定基础。

Abstract

This study provides a comprehensive overview of psychological contract research in the digital age of work, where digitalization has significantly shaped the nature of work and employment arrangements. It examines the employee-employer relationship through the lens of individual beliefs about reciprocal obligations as reflected in psychological contract research. Through a systematic literature review, the study uncovers four distinct mechanisms of work digitalization (Remote/virtual Cooperation, Online Communication, Algorithm-based Coordination, and Digital Capabilities) encapsulated in the ROAD-framework that impacts psychological contracts, thus laying the conceptual groundwork for future research endeavours on psychological contracts in a digital age of work. The findings of the literature review outline the emergence of novel forms of employment arrangements in the digital age of work that extend dyadic psychological contracts to multiple party arrangements. Additionally, the study reveals the dynamic effects of work digitalization on different phases of psychological contracts. As a result, this enriches the dynamic phase model by considering the impacts of work digitalization through various propositions.

心理契约数字化工作人力资源管理组织行为学