The SmartSI Compass: A method for generating smart service innovation ideas
提出SmartSI指南针方法，基于技术、价值创造和系统视角，帮助组织系统生成智能服务创新想法，对实践者和数字创新研究者有用。
Smart Service Innovations (SmartSIs) are crucial for future competitiveness, but established organizations often struggle with the complexity of generating SmartSI ideas. Thus, we propose the SmartSI Compass, a method for systematically generating SmartSI ideas drawing from current smart service research and being theoretically anchored in technological, value creation, and systems perspectives. We developed the method in collaboration with practitioners according to design science research. With the SmartSI Compass, we make a prescriptive contribution to the body of knowledge on the initiation phase of digital innovation and support practitioners in generating SmartSI ideas.