状态无聊增加娱乐直播中消费者的送礼意愿:一个有调节的双中介模型

State boredom increases consumers' gift‐giving intentions in entertainment live‐streaming: A moderated dual‐mediation model

Psychology and Marketing · 2024
被引 8
ABS 3

中文导读

研究发现,状态无聊会通过增强社会身份认同和愉悦感,提高娱乐直播中消费者的送礼意愿,且观众参与感知会强化这一效应。

Abstract

Abstract Gift‐giving during live‐streaming has emerged as an important revenue‐generating mechanism for streamers. However, the mechanisms and factors influencing consumers' gift‐giving intentions remain unclear. Considering the novel aspect of the highly visible social context in entertainment live‐streaming, this research proposed a moderated dual‐mediation model of gift‐giving. Three experimental studies were conducted to investigate the relationship between state boredom and consumers' gift‐giving intentions. Study 1 discovered that state boredom increased consumers' gift‐giving intentions. Study 2 revealed that social identity and pleasure consumers obtained in the live‐streaming mediated this correlation simultaneously, and eliminated alternative possible mechanisms. Study 3 identified the moderated mediation effect of perceived co‐viewer involvement. Specifically, high levels of perceived co‐viewer involvement positively enhanced the effects of state boredom on consumers' gift‐giving intentions, mediated by a dual‐mechanism of social identity and pleasure. This research highlights the positive role of state boredom on gift‐giving during live‐streaming, contributing to the understanding of digital gift‐giving behaviors by investigating consumer's emotion effect and specific mechanisms from social interactions in a new scenario.

消费者行为直播电商情绪心理学社会身份