Demystifying data governance for process mining: Insights from a Delphi study
通过德尔菲法专家研究，首次提出流程挖掘的数据治理框架，帮助组织系统管理流程数据，提升数据价值与业务韧性。
Data governance is recognised as a new capability for organisations to maximize the value of data. Process mining is essential for the resilient growth of businesses, making process data a strategic asset for organisations. Even though the availability of reliable process data is vital for obtaining dependable insights into process mining techniques, there exists no framework that explains how to govern process data holistically. We address this gap by presenting the first data governance framework for process mining that was derived from a Delphi study conducted with a panel of academics and practitioners from around the world. The framework provides multiple avenues for future research.