Macroergonomic components of the patient work system shaping dyadic care management during adolescence: a case study of type 1 diabetes
研究招募19对父母与1型糖尿病患儿，通过访谈分析宏观人因因素如何影响二元护理管理，发现需扩展现有模型以更好反映患者工作系统，并建议利用人工智能辅助决策。
The role of the social, physical, and organisational environments in shaping how patients and their caregivers perform work remains largely unexplored in human factors/ergonomics literature. This study recruited 19 dyads consisting of a parent and their child with type 1 diabetes to be interviewed individually and analysed using a macroergonomic framework. Our findings aligned with the macroergonomic factors as presented in previous models, while highlighting the need to expand upon certain components to gain a more comprehensive representation of the patient work system as relevant to dyadic management. Examples of design efforts that should follow from these findings include expanding existing data sharing options to include information from the external environment and capitalising on the capabilities of artificial intelligence as a decision support system. Future research should focus on longitudinally assessing patient work systems throughout transition periods in addition to more explicitly exploring the roles of social network members.