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明确赞助披露对社交媒体网红营销中用户参与度的影响

Effects of Explicit Sponsorship Disclosure on User Engagement in Social Media Influencer Marketing

MIS Quarterly · 2024
被引 25 · 同刊同年前 8%
人大 A+FT50UTD24ABS 4*

中文导读

基于Facebook和Instagram的大规模实地数据,研究明确披露赞助内容对用户参与度的影响,发现披露能提升用户对广告性质的认知和好感度,并通过实验验证了机制。

Abstract

Social media influencer marketing has grown substantially in the last decade and is a major advertising channel for many brands. Social media influencers weave sponsored posts with organic content into their feeds, which raises concerns among regulators and consumer advocates that users may not be able to clearly distinguish between sponsored and organic influencer content. Thus, regulators often mandate the explicit disclosure of sponsored content. However, there is little empirical evidence based on field data about the effects of explicit sponsorship disclosure. Therefore, we empirically investigate the effects of explicitly disclosing sponsorship in influencers’ content on users’ engagement using a large-scale field dataset collected from Facebook and Instagram. Our empirical results suggest that explicit sponsorship disclosure increases user awareness of the advertising nature and earns users’ favorability by enhancing transparency about the sponsored content. We further designed two online experiments to corroborate our empirical results and directly test the underlying mechanisms. Our findings have novel and important implications for marketers, influencers, social media platforms, and regulators in the influencer marketing industry.

社交媒体营销网红营销用户参与度广告披露消费者行为