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50年的情境效应:行为视角与定量视角的融合

50 Years of Context Effects: Merging the Behavioral and Quantitative Perspectives

Journal of Consumer Research · 2024
被引 19
人大 AFT50UTD24ABS 4*

中文导读

回顾了过去50年消费者行为与定量研究对情境效应的发现,指出两派研究缺乏交流,并提出未来合作路线图,以促进知识整合。

Abstract

Abstract Over the past 50 years, consumer researchers have presented extensive evidence that consumer preference can be swayed by the decision context, particularly the configuration of the choice set. Importantly, behavioral research on context effects has inspired prominent quantitative research on multialternative decision-making published in leading psychology, management, economics, and general interest journals. While both streams of research seem to agree that context effects are an important research area, there has been relatively limited interaction, communication, and collaboration between the two research camps. In this article, we seek to initiate an active dialogue between the two sides. We begin by providing a critical overview of the two literatures on context effects, discussing both their strengths and weaknesses, as well as disparities and complementarities. Here, we place particular emphasis on deepening consumer researchers’ understanding of context effects by drawing on prominent quantitative research published in non-marketing journals over the last decades. Importantly, we provide a roadmap for the future that can inspire further research and potential collaborations between the two camps, overcoming silos in knowledge creation.

消费者行为决策科学行为经济学定量研究跨学科研究