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人工愚蠢与应对策略

Artificial stupidity and coping strategies

Organizational Dynamics · 2024
被引 5
ABS 3

中文导读

本文剖析了人工智能可能导致的两种人工愚蠢类型——替代和奴役,并提出了改进训练数据、促进人机互补等应对策略,对关注AI负面效应的管理者和研究者有参考价值。

Abstract

While artificial intelligence (AI) is supposed to augment the capability of human beings, paradoxically, it could also dehumanize, suppress, and demobilize them and result in mistakes, failures, and even disasters, actually manifesting itself in some forms of artificial stupidity (AS). This article dissects two basic types of artificial stupidity -- replacement and enslavement -- and suggests corresponding coping strategies. Replacement happens when human efforts and intelligence are entirely replaced by AI, which could result in a lack of human sensitivity, overlooking interdependencies and firm-specificity, and the inability to deal with extreme challenges. Enslavement happens through dehumanization, suppression, and alienation of human users of AI. Coping strategies to remedy AS include improving the training data , machine learning process , and the learning of firm-specific knowledge through supervised learning, fostering AI-user fit and complementarity, and building trust and understanding between AI and its users.

人工智能组织行为心理学管理