评论:公司创新性——一个旧概念的全新视角

Commentary: Company Innovativeness: A Radically New Perspective on an Old Concept

JOURNAL OF SERVICE RESEARCH · 2024
被引 5
人大 A-ABS 4

中文导读

批评了关于创新性的常见误解,主张从内外两个视角理解它,强调客户感知的创新性受营销、创新文化、领导力和情感连接影响,对创新管理和未来研究有启示。

Abstract

The article highlights misconceptions around the concept of innovativeness and argues for a broader understanding that encompasses both inward and outward-looking perspectives. It emphasizes the importance of perceived innovativeness as influenced by marketing, innovation culture, leadership, and emotional connection with customers. This customer-centric viewpoint not only offers a fresh lens through which to evaluate firm innovativeness but also underscores its significant implications for innovation management and future research directions.

创新管理市场营销知识管理工业组织