Job characteristics in hospitality occupations
研究发现酒店业不同职业的工作特征差异很大，但大多数从业者处于工作特征水平较低的岗位，尤其是基层岗位在所有特征上均偏低。
• Hospitality occupations vary widely in important job characteristics. • Most workers are in occupations with low levels of important job characteristics. • Elementary hospitality occupations have a low level on all job characteristics.