揭开葡萄酒体验虚拟前沿的面纱:兴趣驱动因素与潜在消费者画像

Uncorking the virtual frontier of wine experiences: interest drivers and potential consumers’ profile

International Journal of Contemporary Hospitality Management · 2024
被引 8
ABS 3

中文导读

研究调查了疫情期间兴起的虚拟葡萄酒体验(VWEs)的兴趣驱动因素,发现高兴趣与葡萄酒参与度、旅游意愿、数字化偏好等相关,并识别了潜在消费者特征,对酒庄和葡萄酒旅游目的地有营销启示。

Abstract

Purpose Virtual wine experiences (VWEs) replaced in-person wine experiences during the Covid-19 pandemic and continue to be offered by some actors. This study aims to investigate the factors driving interest in VWEs and identify relevant traits of potential consumers to help assess VWEs long-term potential. Design/methodology/approach A representative sample of 399 Oregon and California wine consumers answered a structured online survey. The authors combine ordered logistic regression and qualitative techniques to analyze the data. Findings VWEs may effectively attract potential wine consumers and tourists. High interest in VWEs is associated with strong wine involvement and intentions to visit wine regions. Digitization, aversion to travel-related risk and convenience are other relevant drivers of VWE interest. The segmentation analysis revealed that consumers with a potentially higher interest in VWE have distinct traits. Practical implications Wineries and wine tourism destinations could leverage VWEs to attract wine tourists and consumers. The authors discuss specific characteristics of high-interest consumers. Originality/value Participants in VWEs interact with hosts and explore products in real time. This engagement has long-term marketing potential for attracting them as customers or visitors. The study provides strategic information for practitioners and academics on VWE interest drivers and potential demand, which is currently missing from the literature.

葡萄酒旅游营销消费者行为数字化体验