How Collaboration Technology Use Affects IT Project Team Creativity: Integrating Team Knowledge and Creative Synthesis Perspectives
研究识别了三类协作技术支持特征（意识知识支持、长期知识支持、过渡知识支持），发现它们通过促进创造性综合过程（集体注意、相似性构建、想法实施）来提升IT项目团队创造力，基于62个团队500多名成员的调查数据验证。
Contemporary IT project teams engage in creative problem solving to address increasingly complex business problems, highlighting the need to promote IT project team creativity. Collaboration technologies are widely used in IT project teams, but little is known about what collaboration technology features can be used to improve IT project team creativity and what the underlying influencing mechanisms are. To address this important gap, the current study builds on the extended team knowledge framework to identify collaboration technology features and decodes their influencing mechanisms on IT project team creativity by drawing on the novel creative synthesis theory originating in the management literature to the IT project team context. We identify three sets of collaboration technology support features—awareness knowledge supports, long-term knowledge supports, and transitional knowledge supports—and posit that their use can improve IT project team creativity by facilitating the creative synthesis process, which includes the three subconstructs of collective attention, similarity building, and enacting ideas. The research model is supported in general by empirical data collected through a multisourced survey of over 500 team members and their leaders from 62 IT project teams. We conclude with a discussion of theoretical and practical implications.