Open Innovation, Organizational Resilience, and the Growth of SMEs in Crisis Situations
基于资源编排和交易成本理论，研究中国201家中小企业在新冠疫情期间如何通过开放式创新影响成长绩效，发现内向和外向开放式创新对成长绩效有不同影响，组织韧性起中介作用。
Small- and medium-sized enterprises (SMEs) have played an important role in economic growth and employment stability during the COVID-19 pandemic. Based on the resource orchestration theory and transaction cost theory, in this article, we examine how open innovation (OI) affects growth performance (GP) during the COVID-19 pandemic. The following findings are based on the empirical research of 201 SMEs in China. First, inbound open innovation (IOI) has a U-shaped effect on GP, outbound open innovation (OOI) has a positive linear impact on GP, and IOI can strengthen the positive effect of OOI on GP. Second, IOI and OOI have a U-shaped effect on organizational resilience (OR), and IOI and OOI have complementary effects on OR. Third, OR has a significant positive impact on GP, and OR plays a mediating role among IOI, OOI, and GP. Fourth, the event strength of the COVID-19 pandemic plays a significant positive moderating role among IOI, OOI, and GP. These findings provide a new perspective for further understanding the different effects of IOI and OOI on GP in different situations, reveal the different mechanisms of IOI and OOI on GP in crisis situations, and provide practical implications for enterprises to address sudden major crises and increase growth.