Regulatory agency reputation acquisition: A Q Methodology analysis of the views of agency employees
研究通过Q方法论调查了荷兰八家监管机构员工对声誉获取因素的看法，发现五种不同的意见类型，并揭示不同机构中主导意见的差异。
Abstract This article reports findings of a Q Methodology study in which we explored the opinions of employees from eight Dutch regulatory agencies on how agencies gain their reputation. This is the largest study to date examining employee's views on the relative importance of different factors in reputation acquisition by public organizations, and the first analyzing employees in regulatory agencies. Results reveal five distinct “profiles” of opinion among employees about the factors most important in reputation acquisition. Regression analysis, further, supports that different regulatory agencies are dominated by employees with different opinions on how reputation is formed. These findings contribute to the growing empirical literature on how regulatory agencies, and their various employees, understand and approach reputation management.