当披露人工智能技术融入服务交付适得其反：对人工智能的恐惧、身份威胁和存在威胁的作用

When disclosing the artificial intelligence (AI) technology integration into service delivery backfires: Roles of fear of AI, identity threat and existential threat

• Gongmei Zhou
• Yingwei Xu
• Ruiying Cai
• Doğan Gürsoy 通讯