Communication in organizations: An overview and provocations
综述了1980-2022年间关于沟通在组织中的作用的研究，识别出五种视角（传递、话语、对话分析、叙事和组织的沟通构成），并指出领域内的空白和未来研究方向，适合组织管理学者参考。
Abstract The role that communication plays in social organization and processes of organizing has received considerable scholarly attention from multiple disciplines over several decades. This paper provides a review of the diverse literature that has sought to contribute to the understanding of communication and its implication for management and organization studies. An analysis of the SCOPUS database for the period 1980–2022 enabled us to cluster reference material and identify five perspectives which emerge from a review of the literature: communication as transfer , discourse , conversation (analysis) , narrative , and Communicative Constitution of Organizations . These categories are not intended to be exhaustive, but they do provide a useful critical heuristic for navigating a field of study that might otherwise appear overwhelming. To map the terrain's theoretical underpinnings, our study also adopted a problematizing approach to the review which revealed various conspicuous conceptual and empirical absences at a ‘field level’ which merit further attention. The paper offers provocations and suggestions that we expect will inform future studies of organizational communication. Possibilities for developing the field include paying attention to: (a) paralinguistic dimensions of communication; (b) communication in relation to actual work practices ; (c) monologic communication and (d) organizational communication in non‐Western contexts .