A systematic analysis of digital tools for citizen participation
研究了116个数字工具如何帮助公民参与政策制定,发现这些工具能促进信息从公民流向政府,但在向公民传达政策决策的问责信息方面存在明显不足。
Despite the increasing use of digital tools for citizen participation, their ecosystem and functionality remain underexplored. What digital tools exist, and how do they help citizens engage in policymaking? This article addresses this gap by examining the supply side of digital tools for citizen participation. We compiled a comprehensive dataset of 116 digital tools from three public repositories. Using the collective intelligence genome framework, adapted for the e-participation context, we systematically examined the dynamics and trends of these tools through cluster analyses. Our findings highlight the potential of digital participatory tools to facilitate the flow of information from citizens to governments using advanced technologies. However, a prominent deficiency was identified in disseminating accountability information to citizens regarding how policy decisions are made, realised, and assessed. These findings offer valuable insights and notable gaps in the digital tool ecosystem.