Personality traits and the use of performance information: enthusiastic and diligent public managers
基于对385名意大利市政管理者的调查，研究发现尽责性、外向性和开放性等人格特质与绩效信息使用相关，并识别出“热情型”和“勤勉型”两类管理者，其使用驱动因素不同。
Drawing on a survey of 385 municipal public managers in Italy, this article investigates the potential association between managers’ personality traits and their use of performance information. Using partial least squares structural equation modeling (PLS-SEM), the results show that cons cientiousness, extraversion, and openness emerge as relevant personality traits that help explain public managers’ use of performance information. Moreover, the study points to the presence of two distinct groups of users of performance information, which we label “enthusiastic” and “diligent” managers. For “enthusiastic managers”, performance information use is mainly associated with extraversion and openness, while for “diligent managers”, conscientiousness and agreeableness drive its use. Implications for the theory and practice of performance management are discussed.