Interacting with Man or Machine: When Do Humans Reason Better?
通过实验比较人类与人类或算法互动时的推理质量,发现简单任务中人类配对表现更好,困难任务中与AI配对更优,差异源于AI正确推理的认知。
The resolution of complex problems is widely seen as the next challenge for hybrid human–artificial intelligence (AI) teams. This paper uses experiments to assess whether there is a difference in the quality of human reasoning depending on whether the humans interact with humans or algorithms. For this purpose, we design an interactive reasoning task and compare the performance of humans when paired with other humans and AI. Varying the difficulty of the task (i.e., steps of counterfactual reasoning required), we find that, for simple tasks, subjects perform much better if they play with other humans, whereas the opposite is true for difficult problems. Additional experiments in which subjects play with human experts show that the differences are driven by the knowledge that AI reasons correctly rather than that it is nonhuman. This paper was accepted by Elena Katok, Special Issue on the Human-Algorithm Connection. Supplemental Material: The data files are available at https://doi.org/10.1287/mnsc.2023.03315 .