Too small to care? Developing a model explaining managers' decision to adopt employee stress prevention practices in micro and small enterprises
基于定性证据,探索小微企业管理者对正式压力预防实践的态度和感知,并构建理论模型解释其采用决策,为外部服务提供者提供实践建议。
Employee work stress jeopardizes employee well-being and enterprise performance in micro and small enterprises (MSEs). Although previous studies show that formal stress prevention practices effectively improve employee well-being and, in turn, foster enterprise performance, MSE managers rarely adopt such formal prevention practices. Based on qualitative evidence, we explore the attitudes and perceptions underlying MSE managers' decision to adopt formal stress prevention practices (i.e., their perceived closeness with employees, perceived expertise in stress prevention, attitude toward formal practices, attitude toward external support, attitude toward work stress, and perceived employee buy-in). Moreover, we develop a theoretical model explaining how the extracted attitudes and perceptions influence MSE managers' adoption decisions. Our study contributes to the research on MSE managers' experience with managing work stress and their role as employers. Furthermore, we provide practical recommendations for external providers of formal stress prevention practices on how to engage with MSE managers.