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排名长度效应

The Rank Length Effect

Journal of Marketing Research · 2024
被引 2
人大 AFT50UTD24ABS 4*

中文导读

研究了排名列表长度(如前5名 vs 前20名)如何影响消费者对排名项目的评价、支付意愿和选择,发现排名越长,对相同项目的评价越正面,但项目间差异更小。

Abstract

Rank lists vary in the number of items ranked on the list (e.g., top 5 vs. top 20 movies on IMDb), that is, the rank length. Across ten studies, including both field and laboratory experiments, the authors examine the influence of rank length on evaluations, willingness to pay, and choice. They document a novel rank length effect: The same ranked items elicit more positive judgments when the rank length is longer (vs. shorter), although the differences in judgments between the ranked items are smaller. This effect is driven both by consumers’ tendency to narrowly focus on the rank list and by the manner in which they map the rank list onto their mental number line. The rank length effect extends to willingness to pay, and choice. The authors explore three different kinds of choice contexts, discuss implications, and offer suggestions for future research.

消费者行为判断与决策排名与评价市场营销