The feedforward interview: An innovative approach to performance appraisal
本文介绍了一种名为前馈访谈的结构化访谈流程，帮助管理者通过倾听和理解员工来识别其绩效优势，替代传统反馈方法，提升人际与组织效果。
This paper describes a structured interview process intended to support managers in developing their employees. In response to the challenges with traditional feedback and performance management practices, the feedforward interview provides an alternative discussion format where the manager is focused on listening and understanding the employee, while guiding through a process to identify performance strengths. The benefits of this technique for interpersonal as well as organizational outcomes is explained.