Establishing buyer-supplier self-organization through LSP brokered learning and information technologies: The effects on relational performance in logistic service triads
研究了物流服务商主导的供应链学习(中介学习)如何影响买方与供应商的自组织,以及这种自组织对三元组关系绩效的作用,发现中介学习需配合去中心化技术才能提升自组织,且自组织部分中介了学习与绩效的关系。
Logistics service providers (LSPs) can have a profound impact on other companies operating in supply chains. To investigate the role of LSP, we propose and develop the concept of brokered LSP learning (i.e., supply chain learning run by the LSP) as exploitation and exploration practices imposed by the single actor to run organizational learning among supply chain actors. The research examines how supply chain learning run by the LSP affects self-organization of the buyer-supplier dyad and triadic relational performance. Our results provide insight into whether LSP-brokered learning alone is sufficient to improve triadic relational performance. The study shows that LSP-brokered learning, supported by decentralized technologies, has a positive effect on buyer-supplier self-organization. As a resulting effect, the study also operationalizes triadic relational performance composed of the joint impact of relational performances produced by three dyads in the logistics service triads, which can be improved by buyer-supplier self-organization. • LSP-brokered learning, supported by decentralized technologies, has a positive effect on buyer-supplier self-organization. • The direct effect of brokered learning run by the LSP on the triadic relational performance is significant and negative. • Buyer-supplier self-organization partially mediates the relationship between LSP learning and triadic relational performance. • There is a positive link between buyer-supplier self-organization and triadic relational performance.