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租赁功能效应:产品获取模式如何影响消费者对产品属性的偏好?

The rental‐function effect: How does product acquisition mode affect consumer preference relating to product attributes?

Psychology and Marketing · 2024
被引 2
ABS 3

中文导读

通过八项研究(包括二手数据、现场和实验室实验),发现租赁相比购买会增强消费者对产品可行性(功能)而非合意性(外观)的关注,从而更偏好功能优越的产品,且该效应在大众品牌下增强、奢侈品牌下减弱。

Abstract

Abstract Purchasing and renting are two basic modes for consumers to acquire a product. While prior research has investigated which factors affect consumers' choice of renting versus purchasing a product, very limited research studies the outcome of renting versus purchasing a product. Extending this line of research, this paper links product acquisition mode to product attribute preference. Specifically, through a series of eight multimethod studies, including secondary data study, field experiment, and lab experiments, we show that renting a product, as compared to purchasing a product, increases consumers' focus on the product's feasibility aspect rather than its desirability aspect, which in turn drives consumers to prefer the product option with superior function over the one with superior appearance. Furthermore, we show that this rental‐function effect amplifies (attenuates) when the product's brand image is positioned as a mass brand (a luxury brand). This paper uncovers a novel finding of renting products. It also provides practical guidelines for rental companies and marketing managers on how to effectively position their products and optimize advertising strategies.

消费者行为市场营销产品属性偏好租赁与购买