心态与镜像:成长心态如何塑造人工智能技术中的拟人化

Mindsets and mirrors: How growth mindsets shape anthropomorphism in AI‐enabled technologies

Psychology and Marketing · 2024
被引 17
ABS 3

中文导读

多项研究发现,持有成长心态的人更倾向于将人工智能设备视为类人,这种效应在智能个人助手中尤为明显,且受开放性和威胁感的中介影响。

Abstract

Abstract Across multiple studies, we found that people with a growth mindset (whose abilities are believed to be developable) are more likely to see artificial intelligence (AI) devices as human‐like. This effect holds for intelligent personal assistants, where growth‐mindset users attributed more human qualities to these AI helpers. Furthermore, people with a growth mindset were more open to new experiences and felt less threatened by AI, which in turn made them see AI as more human‐like. Interestingly, the more human‐like the AI features became, the less a growth mindset influenced how human‐like people perceived the AI. Our findings highlight the importance of designing AI that can be personalized and adapt to user needs. They also suggest a connection between how human‐like AI appears and how threatening people perceive it. This knowledge can be used to create AI technology that is user‐centered and fosters positive interactions.

心理学数据科学计算机科学人工智能用户行为