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人类、旧副驾驶与新副驾驶的三重奏:人类、手册/标准与人工智能的协作问责

Trio of human, old and new copilots: Collaborative accountability of human, manuals/standards, and artificial intelligence (AI)

Organizational Dynamics · 2024
被引 2
ABS 3

中文导读

本文重新定义了人类、手册/标准与人工智能三者之间的关系,认为它们需要协作互补以维持问责,而非让新副驾驶取代旧副驾驶。

Abstract

Humans have developed and employed manuals to systematically organize, standardize, and transfer knowledge for decision-making in organizations. These manuals and standards have served as a "conventional copilot" for humans’ intellectual activities, taking the form of collected references or operational procedures. Recently, artificial intelligence (AI) has emerged as a "novel copilot" that aids humans in organizations. Given the two non-human supports, this article aims to redefine the relational dynamics among the trio (human, manuals/standards, and AI). It analyzes and suggests that, rather than the new copilot (AI) making the old one (manuals/standards) obsolete, the trio needs to collaborate and complement one another to sustain accountabilities in terms of contingency, competence, and stewardship.

管理学人工智能知识管理组织行为学问责制