The new HCN-expatriate context: a multi-source, multi-method investigation of American HCN support for BRICS expatriates
通过两项研究(571名美国东道国国民的实验和499名在美金砖国家外派人员的调查),发现外派人员的谦逊通过感知可信度和价值观相似性影响东道国国民的支持意愿,工作类型无影响,原籍国在实验中有效但实际经验中无影响。
With the increasing internationalization of emerging market multinational corporations (EMNCs) especially from the BRICS counties (Brazil, Russia, India, China, and South-Africa), the interactions between expatriates from these countries and the ‘new’ host country nationals (i.e. the U.S. American HCNs) is becoming a common organizational phenomenon. To better understand these interactions, in this study, we used two unique sources of data to examine the impact of HCNs willingness to offer support to expatriates. In Study 1, we used scenario-based experimental design with 571 HCNs from the US and examined their willingness to offer support to expatriates from the BRICS countries. In Study 2, 499 expatriates from the BRICS countries working in the US shared their actual experience with HCNs. Results from the two studies confirmed that expatriate humility was strongly associated with HCNs’ willingness to offer social-emotional and instrumental support to expatriates. More specifically, we found that perceived trustworthiness and values similarity acted as the mediating mechanisms. Type of job (financial industry versus educational sector) had no impact on HCNs willingness to offer support, while expatriate country of origin was likely to impact HCN support in the experiment but was shown to have no impact in the actual expatriate experience. We discuss theoretical and practical implications and suggest future research directions.