All Is Well Until It Isn’t: Socioemotional Wealth Congruence and Employee Behavior in Family Firms
研究发现，家族企业主管与员工对社会情感财富的重视程度一致时，反而会降低员工的组织公民行为和主动性；不一致则产生积极效果。这种负面效应可通过高质量的领导-成员交换关系缓解。
This article explores the counterintuitive notion that congruence in the importance family firm supervisors and their employees place on socioemotional wealth is negatively associated with employee citizenship and proactive behaviors, while incongruence has positive effects. Results from polynomial regression analysis of data collected from 159 family firm supervisor–employee dyads support our complacency theory-based model, suggesting that congruence creates attentional lethargy and complacency toward organizational citizenship and proactivity while incongruence makes the need to engage in beneficial behaviors more salient. The negative effects of congruence are alleviated by higher levels of leader–member exchange. Theoretical and practical implications are discussed.