企业ESG作为克服气候危机的关键因素是否影响可持续性:心理距离与购买意愿的作用

Does corporate ESG, an essential factor for overcoming the climate crisis, affect sustainability: The effects of psychological distance and purchase intention

BUSINESS STRATEGY AND THE ENVIRONMENT · 2024
被引 14
人大 A-ABS 3

中文导读

研究基于韩国消费者调查,发现ESG中的社会和治理活动能缩短心理距离、提升购买意愿,但环境活动无此效果,提示企业需清晰沟通环保努力。

Abstract

Abstract This study investigates the impact of Environmental, Social, and Governance (ESG) practices on consumer behavior, focusing on the role of psychological distance in shaping purchase intentions. Using construal level theory as the theoretical framework, primary survey data from South Korean consumers were analyzed. The findings reveal that social and governance activities within ESG positively influence consumers' psychological distance, enhancing purchase intentions. However, environmental activities do not show a similar effect. These results underscore the importance of clear and transparent communication regarding environmental efforts. This research expands the academic discourse on ESG by incorporating psychological distance and offers practical insights for businesses to develop effective ESG strategies tailored to consumer preferences.

ESG消费者行为心理距离可持续性市场营销