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打击社交媒体上的虚假信息:降低可见度政策效果的实证研究

Fighting Misinformation on Social Media: An Empirical Investigation of the Impact of Prominence Reduction Policies

Production and Operations Management · 2024
被引 4
人大 AFT50UTD24ABS 4

中文导读

研究社交媒体平台对虚假信息群体实施降低可见度政策的效果,发现该政策能减少目标群体内的虚假信息传播,但会导致短期溢出到相关话题空间,且不影响非虚假信息贡献。

Abstract

Misinformation has dire implications for both public welfare and the operational aims of user-generated content platforms. As a result, platforms have adopted various content moderation policies aimed at decreasing the volume and impact of misinformation. However, implementing new platform policies runs the risk of decreasing user contribution and alienating core users, and results regarding the efficacy of such policies are mixed. Herein, we empirically assess a prominence reduction policy applied to a problematic group that is high in misinformation. The goal of this policy is to reduce the visibility of misinformation on the platform (rather than deleting misinformation or banning users). The results show that while prominence reduction diminishes misinformation dissemination in the focal group, this method also results in a spillover of misinformation to topically related spaces. This spillover is short-lived and driven primarily by a small set of problematic users. As misinformation is not contagious, we find that this spillover to external groups diminishes over time. Finally, prominence reduction is found to have no impact on non-misinformation contribution on the studied platform. The findings of this study have important implications for platform operations and provide useful recommendations for managers regarding effective ways to reduce the spread of misinformation.

虚假信息社交媒体内容审核平台运营