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信息框架对增强消费者遵从疾病检测预防沟通的影响:年龄的调节作用

Message framing to enhance consumer compliance with disease detection communication for prevention: The moderating role of age

Journal of Consumer Psychology · 2024
被引 3
FT50ABS 4*

中文导读

研究了年龄如何调节信息框架(收益框架vs损失框架)对消费者参与疾病检测意愿的影响,发现年长消费者更易被收益框架说服,信息诊断性是心理机制。

Abstract

Abstract Disease detection is critical throughout the consumer lifecycle. Effective communication not only influences consumers' motivation to participate in disease detection but also has a significant impact on prevention outcomes. While previous literature has examined the effectiveness of the gain frame versus the loss frame in motivating detection behaviors, existing studies have produced mixed results, with the underlying psychological process remaining unclear. The present research sheds light on these issues by examining the moderating role of age. Across four experiments, we demonstrate the interactive effects of age and message framing on the effectiveness of health communication advocating disease detection for prevention. We find that as age increases, gain‐framed disease detection appeals become more persuasive than loss‐framed appeals, and that information diagnosticity is one psychological mechanism driving this effect. This research contributes to the literature on framing effects, age differences in information processing, and health compliance persuasion. Our findings also provide insights into how to engage consumers of different ages in disease detection and subsequently enable better prevention and intervention.

消费者行为健康传播信息框架年龄差异