新冠疫情:推进国际营销理论与指导实践

COVID-19 pandemic: advancing international marketing theory and guiding practice

International Marketing Review · 2024
被引 13
ABS 3

中文导读

本文分析了新冠疫情对国际营销的五大影响领域(消费者行为、数字化、供应链、沟通与CSR、动态能力),并提出了未来研究方向,适合国际营销学者和从业者参考。

Abstract

Purpose This paper has a dual purpose. The first is to provide a thorough analysis of developments in international marketing in relation to the coronavirus disease 2019 (COVID-19) pandemic; the second is to capitalize on these developments to set an agenda for future research in the field of international marketing. Design/methodology/approach This paper zooms in on and reviews the 18 papers published in International Marketing Review’s (IMR) Special Issue on “Covid 19: advancing international marketing theory and guiding practice” (2023, volume 40, issue 5). It also integrates recent research at the intersection of international marketing and the COVID-19 pandemic. Findings The paper highlights five areas that embody significant contemporaneous changes brought about by the COVID-19 pandemic and affect international marketing practice. These include (1) shifts in consumer behavior, (2) digitalization and artificial intelligence, (3) disruptions in supply chains, (4) communication and corporate social responsibility (CSR), and (5) international dynamic marketing capabilities. In order to advance international marketing theory in relation to pandemics and other external crises, the paper establishes research directions for each of these areas. Originality/value The paper provides a novel and comprehensive categorization of fundamental shifts caused by the COVID-19 pandemic and lays out a research roadmap to advance research in the field of International Marketing (IM). Important implications for practice are also discussed.

国际营销消费者行为供应链数字化企业社会责任