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预测消费者广告偏好:利用机器学习方法分析EDA和FEA神经生理指标

Predicting consumer ad preferences: Leveraging a machine learning approach for EDA and FEA neurophysiological metrics

Psychology and Marketing · 2024
被引 22
ABS 3

中文导读

通过分析皮肤电活动和面部表情数据,用机器学习预测消费者对视频广告的偏好,发现随机森林模型准确率达81%,并识别出注意力、投入度、喜悦和厌恶是关键预测特征。

Abstract

Abstract This research unveils to predict consumer ad preferences by detecting seven basic emotions, attention and engagement triggered by advertising through the analysis of two specific physiological monitoring tools, electrodermal activity (EDA), and Facial Expression Analysis (FEA), applied to video advertising, offering a twofold contribution of significant value. First, to identify the most relevant physiological features for consumer preference prediction. We integrated a statistical module encompassing inferential and exploratory analysis tools, which identified emotions such as Joy, Disgust, and Surprise, enabling the statistical differentiation of preferences concerning various advertisements. Second, we present an artificial intelligence (AI) system founded on machine learning techniques, encompassing k‐Nearest Neighbors, Support Vector Machine, and Random Forest (RF). Our findings show that the RF technique emerged as the top performer, boasting an 81% Accuracy, 84% Precision, 79% Recall, and an F1‐score of 81% in predicting consumer preferences. In addition, our research proposes an eXplainable AI module based on feature importance, which discerned Attention, Engagement, Joy, and Disgust as the four most pivotal features influencing consumer ad preference prediction. The results indicate that computerized intelligent systems based on EDA and FEA data can be used to predict consumer ad preferences based on videos and effectively used as supporting tools for marketing specialists.

消费者行为广告效果机器学习神经生理学情感计算