平淡无奇的日子?关于触发事件在员工沉默研究中被低估作用的警示

Uneventful days? A cautionary tale about the underestimated role of triggering events in employee silence research

Journal of Occupational and Organizational Psychology · 2024
被引 0
ABS 4

中文导读

研究发现,员工沉默与结果的关系可能因未考虑触发事件而被高估,部分样本中多达60%的员工未遇到相关事件,提醒研究者注意混淆效应。

Abstract

Abstract Employee silence research stipulates that silence requires input to share, which we posit stems from encountering workplace events. We argue that the validity of relationships between employee silence and outcomes is limited without taking preceding events into account: Employees might not encounter relevant events and therefore cannot show silence. Further, workplace events can have independent effects on the outcomes attributed to silence, potentially confounding the effects of silence and preceding events. Drawing on an existing cross‐cultural dataset ( N = 8222 in 35 samples), we show that some samples include up to 60% of participants who did not encounter relevant events. Using data from a German utility company ( N = 572 in 129 teams), we demonstrate that the associations between employee silence and outcomes like burnout are overestimated if effects of events are left unaccounted. Lastly, a simulation study shows that biased silence–outcome relations are generalizable whenever events have independent effects on the outcome of interest.

员工沉默组织行为学工作场所事件心理学