消费者会对社会运动做出反应吗?#MeToo运动后性别刻板印象购买的证据

Do Consumers Respond to Social Movements? Evidence from Gender-Stereotypical Purchases After #MeToo

Management Science · 2024
被引 6
人大 A+FT50UTD24ABS 4*

中文导读

研究了#MeToo运动对女性化刻板印象产品购买的影响,利用全球时尚零售商的高频数据发现运动后这类产品购买下降,需求突然变化而价格和产品组合未立即调整。

Abstract

This paper explores whether and how consumers respond to global social movements challenging systemic discrimination and stereotypes. We examine the impact of the #MeToo movement on the market for products with stereotypical markers of femininity. Our analysis of high-frequency stockout and price data from a leading global fashion retailer spans from January 2017 to December 2018 and covers 32 countries, or 89% of the Organization for Economic Cooperation and Development (OECD) population. Using a triple-difference approach across time, countries, and products, we identify changes in product-level stockouts, corresponding to a drop in the purchase of stereotypically “feminine” items. Our findings suggest a sudden shift in demand, with no immediate adjustments in product assortments or pricing. We discuss potential driving mechanisms, as well as implications for product management and marketing in marketplaces where segmentation is gender based. This paper was accepted by Yan Chen, behavioral economics and decision analysis. Supplemental Material: The online appendix and data files are available at https://doi.org/10.1287/mnsc.2022.02352 .

消费者响应社会运动#MeToo运动性别刻板印象购买