‘Logistics 4.0’ technologies in the 3PL industry: a maturity model
该研究构建了一个成熟度模型，帮助第三方物流企业评估自身在物流4.0技术应用方面的成熟度，并找出需要投资改进的领域。模型包含四个构念和四个成熟度等级，经过三家物流企业的试点验证。
Logistics 4.0 is a recent paradigm derived from the Industry 4.0 paradigm applied to the logistics sector. Several new technologies have been developed to improve logistics performance. The present research aims to build a maturity model to support 3PL providers in assessing their level of maturity and identifying the areas in which to invest to improve the logistics service offered through the implementation of Logistics 4.0 technologies. The maturity model was developed using a structured framework of four main steps: the definition of the model scope; the model design (literature review on Logistics 4.0 and the existing maturity models); the model composition and validation; and pilot tests in three relevant 3PL providers. The proposed maturity model has four constructs (i.e. strategic outcomes, requirements, Logistics 4.0 technologies, managerial and capability supporters) and four maturity levels (i.e. initial, intermediate, advanced, cutting-edge).