作为工作场所的企业办公室:一项跨越疫情的组织场所情境探索

The Corporate Office as a Work Place : A Pandemic-Spanning Exploration of Organizational Place in Context

GROUP & ORGANIZATION MANAGEMENT · 2024
被引 4
人大 A-ABS 3

中文导读

通过定性案例,探索企业办公室如何从空间转变为场所,揭示场所营造策略、场所意义及场所随疫情前后工作情境变化的动态过程,对组织管理者和员工理解现代工作场所具有参考价值。

Abstract

Past studies of the impact of the physical work environment on workers have generated mixed results in the organizational space literature. We apply an alternative perspective on how the workspace influences grounded in theorizing on place rather than space. Focusing on the corporate office, we explore the notion that organizations are best positioned to influence employees when they transform their work spaces into work places. Through a qualitative case study, we first uncover a time-spanning placemaking strategy that designers (i.e., organizational leaders) and users (i.e., employees) execute together to infuse place into organizational space. We also uncover place meanings that emerge in the corporate office, and describe outcomes of placemaking. Next, focusing on the longitudinal nature of our exploration which spanned both sides of the COVID-19 pandemic (pre-pandemic; lockdown; hybrid work), we reveal how place evolves with changing work contexts. Thus, our theoretical contribution is twofold: exploring place (including placemaking, place meanings, and place effects) in an under-explored work environment—the corporate office, and showcasing place as a dynamic phenomenon that responds to contextual forces. Practically, our findings illustrate the role place plays in the modern, virtual and physical, workplace. Potential challenges are discussed.

组织行为工作环境场所营造远程办公组织变革