Reward exploitation or exploration? The effects of local government sustainability strategies and performance information on citizen evaluation
通过调查实验发现，公民对地方政府利用现有政策取得的可持续发展绩效评价更高，而探索性举措的绩效评价较低；负面绩效不改变策略与评价的关系，且共和党人、低气候信念者、西班牙裔和低收入者更偏好利用策略。
Given the growing attention on citizen involvement in local sustainability, this study explores how citizens evaluate government sustainability performance stemming from exploitation (established policies) and exploration strategies (pioneering initiatives). Our survey experiment finds that positive sustainability performance resulting from exploitation achieves more favourable citizen evaluations compared to exploration. Negative sustainability performance does not moderate the associations between sustainability strategies and public assessments. Furthermore, Republicans, individuals with low climate beliefs, Hispanics, and low-income citizens prefer exploitation over exploration. As an early attempt to examine citizen preferences for organizational strategies, this study extends performance management research by linking organizational strategies with performance.