服务机器人到来后会发生什么？探究机器人使用经验如何促进员工的利用性和探索性学习行为

What happens after the arrival of service robots? Investigating how robotic usage experience facilitates employees’ exploitative and exploratory learning behaviors

• Xin Liu
• Lishan Xie
• Xinhua Guan 通讯
• Lu Zhang