Legitimacy, voice and power in ride hailing labour movements in Kenya
研究肯尼亚蒙巴萨和内罗毕两地网约车司机组织的不同动员策略，分析内部合法性与外部合法性如何影响工人权力和话语权，对理解零工经济中的劳工组织有参考价值。
Abstract One way to improve gig work may be to strengthen worker voice via worker organisations. But organising gig workers under economic strain is difficult. In this article, I apply the power resources approach to two related but divergent cases of digital driver mobilisation—Mombasa and Nairobi—to demonstrate the relationship between the cultivation of internal and external legitimacy and the implications each has for different types of power. In Mombasa, association leaders mobilised a majority of local drivers and built internal legitimacy through geographic zone groups, direct communications and democratic norms. This legitimacy enabled them to use structural power, taking direct action against app companies. Unable to build internal legitimacy, Nairobi association leaders instead cultivated external legitimacy through media and politician appeals, using political power to press for regulation. However, workers contested representation by these leaders, raising questions about whether relying solely on external legitimacy increases effective worker voice.