主动型员工感知到同事排斥:团队嫉妒的调节效应与生产偏差的行为结果

Proactive employees perceive coworker ostracism: The moderating effect of team envy and the behavioral outcome of production deviance.

Journal of Occupational Health Psychology · 2024
被引 4
ABS 4

中文导读

基于社会比较理论,研究发现员工的任务主动性会引发同事排斥,尤其在团队嫉妒水平高时更明显,进而导致生产偏差行为。

Abstract

As the workplace becomes more team based, interpersonal relationships at work are a central topic that affects both employees and the organization. Despite ample evidence showing the detrimental effects of workplace ostracism on employees' health and productivity, why someone is ostracized by others at work warrants more research. Based on social comparison theory, we predict that task proactivity could be perceived negatively and can elicit ostracism from team members; this effect is dependent upon the boundary condition of team envy. Furthermore, perceived coworker ostracism explains why task proactivity may turn into production deviance. We tested these predictions based on data from 630 employees in 131 teams collected in various industries in China. The results showed that individual-level task proactivity positively predicted coworker ostracism perceived by the proactive employee, and this relationship was moderated by team envy. Task proactivity was indirectly and positively related to production deviance via perceived coworker ostracism, especially in teams with high levels of team envy. Based on these results, we suggest that proactive employees need to be aware of possible unexpected interpersonal consequences in the workplace, given that proactive work behaviors may elicit unwanted and unintended treatment from team members. Managers should monitor team contextual factors, which may affect the extent to which good soldiers turn into bad apples. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

组织行为学社会心理学职场排斥主动性行为团队嫉妒