Towards a heuristic view of managerial heuristics: Integrating divergent perspectives
这篇综述整合了管理启发式（简单解决问题的方法）的不同研究视角，发现负面观点研究先天启发式，正面观点研究习得启发式，两者互补而非矛盾，并提出了整合框架。
Abstract Managerial heuristics – simple methods for solving problems – are critical for key functions, such as deciding, strategizing, and organizing. Yet, research on managerial heuristics has been siloed into divergent streams, creating polarization among empirical findings and sparking numerous calls for integration. The goal of this review is to integrate different understandings of the construct, different processes examined by extant research, and divergent perspectives on heuristics’ performance into a coherent conceptual framework. We systematically reviewed 54 articles focusing on two complementary processes: the creation and the use of managerial heuristics. We discovered that research which describes the performance of heuristics as suboptimal focuses on the study of innate heuristics which are used reflexively; meanwhile, research which frames heuristics positively focuses on the study of learned heuristics which are used deliberately. We, thus, propose that the two perspectives on managerial heuristics are not contradictory but complementary. Based on this novel differentiation, we, first, aggregate the inputs and outcomes of creating and of using managerial heuristics into an integrative framework built around the manager's cognitive effort; second, we propose managerial heuristics as storage devices for managerial experience, time, cognitive effort and information about the environment; and third, we discuss implications for future research.