Curbing Unethical Behavior at Work: What Role for Nudging?
探讨如何通过助推(nudging)轻微调整工作环境,帮助员工识别伦理盲点,减少不道德行为,并提出了一个概念框架来指导管理实践。
Unethical behavior in the workplace frequently spreads due to ethical blind spots, arising when employees fail to recognize the ethical implications of their actions. This article explores how the application of nudging in internal corporate ethics and compliance management can help mitigate these blind spots through subtle alterations in the work environment while preserving choice. Central to this exploration are three contextual factors—uncertainty, anonymity, and injustice—that often trigger ethical blind spots and ordinary employee transgressions in complex workplace situations. I discuss the limitations of prevailing compliance-oriented approaches in tackling these blind spots and delineate conditions for values-oriented interventions to raise employees’ moral awareness in uncertain, anonymous, and unjust situations. On this basis, I introduce a conceptual framework aimed at guiding management practice and policy in applying nudges to support and enhance conventional ethics and compliance programs.