Public services as practices: towards a framework for understanding co-creation and co-destruction of private and public value
本文提出一个将公共服务视为共享公共价值共创实践集合的框架，区分了模板与表演两个层面，并指出私人和公共价值在表演中可能被共创或共毁。
Despite the importance of public services, a sound conceptualization of what they are is lacking. Following an analysis of research on public service logic, public value and practices, this paper proposes a public services as practices framework. This framework defines public services as bundles of shared public value co-creation practices that consists of templates and performances. While templates are designed to co-create public and private value, these types of value can be both co-created and co-destroyed during performances. The framework contributes by conceptualizing what public services are and how public and private value are co-created and co-destroyed through public services.