韧性在应对工作压力与实现每日工作目标中的作用

The role of resilience in navigating work stress and achieving daily work goals

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2024
被引 23 · 同刊同年前 8%
人大 AABS 4

中文导读

研究了员工在日常工作中如何利用韧性应对压力以实现工作目标,发现早晨工作压力会消耗状态韧性,进而影响目标进展,而特质韧性可缓冲这一负面效应。

Abstract

Summary On a daily basis, resilience is critical for employees to cope with difficulties and challenges in achieving work goals. Understanding the dynamic resilience process throughout the workday is crucial for gaining insights into how employees can effectively leverage their resilience to meet their daily work goals. The present study aims to examine this dynamic resilience process in response to work stress while pursuing work goals among employees with different levels of trait resilience. Drawing on resilience literature and the conservation of resources theory, we propose a resilience‐depleting process in response to morning work stress within a short, half‐day timeframe. We further examine whether state resilience impacts subsequent work goal striving at the within‐person level. Additionally, we explore the buffering effect of trait resilience on the resilience‐depleting process after experiencing work stress. To test our hypotheses, we employed the experience sampling methodology with 108 full‐time employees over five consecutive workdays. Multilevel analyses revealed that morning work stress significantly diminished state resilience, indirectly influencing daily work goal progress through work goal activation. Notably, trait resilience buffered the negative impact of work stress on state resilience. These results offer insights into theoretical understanding and practical implications for managing employee state resilience in the face of work stress to achieve daily work goals.

组织行为学工作压力心理韧性人力资源管理