Trickle-down effects of corporate social responsibility on employee outcomes: the mediating role of family-supportive supervisor behaviors
研究了企业社会责任如何通过家庭支持型主管行为，影响员工对同事的组织公民行为和工作-家庭积极溢出，对管理者理解CSR的间接效应有参考价值。
Corporate social responsibility (CSR) initiatives are increasingly viewed as tools that benefit society and as essential drivers of employee behaviors. However, little is known about why firm CSR practices relate to employee behaviors in their non-work lives (i.e., work-to-family positive spillover) and those directed towards their coworkers (i.e., organizational citizenship behaviors or OCB). We conducted a multi-wave, multi-source study in 48 organizations to shed light on this cross-level trickle-down effect. Aligned with social learning theory, the results revealed that firm-level internal and external CSR practices were positively related to employee OCB toward coworkers and work-to-family positive spillover via family-supportive supervisor behaviors (FSSB). This study contributes to the work-family literature given by construing firm activities as the “source” in a trickle-down sequence and by moving firm-level correlates of FSSB beyond work-family supportive policies and practices.