克服“足够绿色”的挑战:探索渐进式绿色选项的阴暗面

Overcoming the Challenge of “Green Enough”: Exploring the Dark Side of Incremental Green Options

Psychology and Marketing · 2024
被引 4
ABS 3

中文导读

研究发现,提供部分环保的渐进式绿色选项反而会降低人们选择最环保选项的意愿,预期内疚感是中介机制,激活个人环保效能或改变选项表述方式可缓解这一负面效应。

Abstract

ABSTRACT Previous research has predominantly focused on transitioning individuals’ behavior from environmentally unfriendly to environmentally friendly, ignoring the challenge of how to replace incremental green options with the most green ones. Contrary to the widely held belief that all “green” options are beneficial, this study investigates when and how incremental green options— options offering some environmental benefits but not fully pro‐environmental—can reduce individuals’ willingness to choose the most green option. We discovered that individuals tend to forgo the most green options when incremental green options are available (Study 1, Study 2 & Study 3). Furthermore, by informing participants about the adequacy of different levels of environmental friendliness, we found that the options just surpassing the designated threshold were the most popular (Study 2). Additionally, the anticipated guilt mediates the negative effect of incremental green options (Study 2, Study 3, and Study 4). Study 3 reveals that when individual environmental efficacy is activated, the negative impact of presence of incremental green options on consumer choice of the most green ones is mitigated. Study 4 finds that more consumers chose the most green option over the incremental green option when the latter was presented with negative framing or two‐sided framing (compared to positive framing). This study offers a new perspective on pro‐environmental behavior research and enhance our understanding of the role of incremental green options in green marketing.

消费者行为绿色营销环境心理学决策