The Cost of Managerial Caring: Exploring Identity Work in the Hybrid Work Context
基于2020年5月至2021年6月对管理者的纵向研究，揭示了疫情远程办公下管理者身份工作的独特序列，包括关怀角色的重新占有和通过非实体管理产生的疏离，有助于理解管理者的退缩倾向。
ABSTRACT The Covid crisis and the resulting enforced teleworking have significantly shaken up the manager's role, leading to increased identity work. This article draws on a longitudinal study of managers conducted over the course of a full year during the Covid crisis, from May 2020 to June 2021, using interviews and self‐administered diaries to reveal a distinct sequence of identity work. This sequence combines a reappropriation of the humane dimension inherent to the manager's role ( expectations and practices of managerial caring) and a distancing from the team and the managerial role through disembodied management ( cost of caring ). We discuss these results by identifying a paradox of managerial caring which, translated in terms of identity, may help understanding the contemporary withdrawal tendencies among managers.