韧性是否缓冲了酒店业中对工作场所不文明行为容忍度的负面影响？

Does resilience buffer the negative effects of tolerance of workplace incivility in the hospitality context?

• Poornima Madan
• Shalini Srivastav 通讯
• Bhumika Gupta
• Prasoon Mani Tripathi